At FG30, we are committed to delivering your supplements and program essentials safely and on time so you can stay consistent on your transformation journey.
1. Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During special promotions or high-demand periods, processing may take slightly longer.
2. Shipping Locations
- We currently ship across India (PAN India delivery).
- For bulk or international inquiries, please contact our support team before placing your order.
3. Delivery Timelines
Estimated delivery timelines after dispatch:
- Metro Cities: 2–4 business days
- Tier 2 & Tier 3 Cities: 3–6 business days
- Remote/Rural Areas: 5–8 business days
Delivery times may vary based on courier partner, location, weather conditions, or unforeseen logistical issues.
4. Shipping Charges
- Shipping charges (if any) will be calculated and displayed at checkout.
- We may offer free shipping on orders above ₹[amount] (subject to ongoing offers and campaigns).
5. Courier Partners
We work with reliable third-party courier and logistics partners to ensure safe and timely delivery. Once dispatched, the shipment can be tracked using the tracking link shared via SMS/Email.
6. Delivery Attempts
- Our courier partners will attempt delivery up to 2–3 times.
- If delivery fails due to incorrect address or unavailability of the recipient, the order may be returned to us. Re-shipping charges may apply.
7. Damaged, Missing or Incorrect Items
If you receive:
- A damaged product
- An incorrect item
- A missing product
Please contact us within 48 hours of delivery with:
- Order ID
- Clear photos of the package and product
Our team will review and assist you with a replacement or suitable resolution.
8. Address Accuracy
Customers are responsible for providing complete and accurate shipping details. FG30 will not be liable for delays or non-delivery due to incorrect or incomplete addresses.
9. Contact Us
For any shipping or delivery-related queries, please contact:
- FG30
UNICITY MERCURY ASSOCIATES HYDERABAD
Plot No 39, Old Vasavi Nagar,
Karkhana, Secunderabad, Telangana 500009
Plot No 39, Old Vasavi Nagar,
Karkhana, Secunderabad, Telangana 500009
- itstimetofeelgreat.pk@gmail.com
- +91 77308 87999 | +91 91001 33557